Reactive Maintenance
When something breaks,
one number sorts it.
Repairs, breakdowns and emergencies handled across every trade — reported once, triaged properly, attended by someone qualified, and closed out with photographic evidence.
How We Work
One call, every trade.
The usual reactive process costs more in coordination than it does in labour. You ring an electrician, who says it is a plumbing issue. You ring a plumber, who cannot attend until Thursday. Meanwhile the tenant rings you daily.
We take the report once and own it until it is closed. Multi-trade capability means the same organisation that diagnoses the fault fixes it, and you get one point of contact from report to sign-off.
Reactive work is available to contracted and non-contracted clients alike. Contracted clients take priority and have guaranteed out-of-hours cover.
- One point of contact from report to close
- Multi-trade — no coordinating contractors
- Scope confirmed before work begins
- Emergency and out-of-hours attendance
- Photographic evidence on every job
- Six counties covered from one base
What We Attend
Common call-outs.
General Repairs
Day-to-day building repairs, fixtures, fittings, joinery and the jobs that fall between trades.
Plumbing & Heating
Leaks, blockages, cylinder and boiler faults, radiator and pipework issues, and water ingress.
Electrical Faults
Power failures, tripping circuits, lighting faults and distribution board issues by registered electricians.
Building Fabric
Roofing leaks, gutters, rendering, doors, windows and external fabric damage after weather events.
Doors & Access
Lock failures, door closers, access control faults and securing a property after a break-in.
Emergency Response
Out-of-hours attendance for anything presenting a safety risk or making a property unusable.
How It Works
Four steps, no surprises.
Report It
Call, WhatsApp or submit through your portal. Photographs of the fault speed everything up considerably.
Triaged
We assess urgency and trade required, then confirm an attendance window with you rather than leaving you guessing.
Attended
A qualified engineer attends. Anything beyond the original scope is confirmed with you before work continues.
Closed Out
Photographic before-and-after report filed against the property, with any follow-up work flagged.
Something needs
sorting today?
Call or WhatsApp directly for anything urgent. For everything else, send the details and we will come back to you.